Scheduled Maintenance Notice 02.07.2026 from 2026-07-02 10:00 CEST to 2026-07-02 10:15 CEST

Scheduled maintenance Pix payments processors network Card payments processors network in APAC & EMEA Card payments processors network in Brazil Card payments processors network in LATAM (Ecuador, Colombia, Chile, Mexico, Peru) Bank transfers processors network in LATAM (Ecuador, Colombia, Chile, Mexico, Peru) Vouchers processors network in LATAM (Ecuador, Colombia, Chile, Mexico, Peru) Processing API (Order creation https://gw.cgpaytech.com/v1/) Callbacks Card payments Subscriptions (Recurring) Merchant's Backoffice (https://merchants.cgpaytech.com/)

2026-07-02 10:00 CEST · 15 minutes

Updates

Resolved

This maintenance has been concluded as planned.

July 2, 2026 · 10:15 CEST

Started

This maintenance is now starting as planned.

July 2, 2026 · 10:00 CEST

Scheduled

Dear Partner,
We would like to inform you about an upcoming scheduled maintenance window aimed at improving the stability, security, and reliability of our platform.
Maintenance Details

Date: 02.07.2026
Time: 8.00 UTC
Planned Maintenance Window: 15 minutes
Environment: Production
Background
As part of our continuous infrastructure improvement programme, we will be performing planned maintenance activities involving upgrades to core platform components.
The maintenance includes:
Database infrastructure upgrades and optimisation
Messaging platform security enhancements
Stability and reliability improvements
Security patching and platform hardening
These activities are intended to enhance the resilience, scalability, and long-term reliability of our services.
Impact on Service
During the maintenance window, some services may experience temporary interruptions or intermittent unavailability, including:
Processing API (Order creation)
Callbacks / Webhooks
Asynchronous transaction processing
Merchant Backoffice
Real-time reporting and monitoring services
While we expect the maintenance to be completed within the planned 15-minute window, brief service disruptions may occur during specific phases of the upgrade process.
No data loss is expected, and no functional changes will be introduced from a merchant perspective.

Monitoring & Support
Our engineering and operations teams will closely monitor the maintenance activities throughout the entire window to ensure a smooth transition.
Should any unexpected issues arise, restoring normal service will remain our highest priority.
We apologise for any inconvenience this maintenance may cause and appreciate your understanding as we continue to invest in the security, stability, and performance of our platform.
Should you have any questions, please contact our support team at merchants@commercegate.com.
Best regards,
CommerceGate Team

June 29, 2026 · 16:41 CEST

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