Temporary access issue — Merchant Portal login

Subject: Temporary access issue — Merchant Portal login

Dear Merchant,

We are currently experiencing a temporary issue that is preventing login to the Merchant Portal (merchants.cgpaytech.com).

Our technical team has identified the cause and is actively working on a fix. We expect access to be restored within approximately 30 minutes.

Please note: this affects portal access only. Payment processing continues to operate normally and your transactions are not impacted.

We apologise for the inconvenience and will confirm as soon as the portal is available again.

Thank you for your patience.

Best regards,
CommerceGate Support